Silver Tips Tea Blog

Here's a look at what goes on behind the scenes, our thoughts on tea, fun facts and customer comments.

Silver Tips Tea Blog - Main

Our wonderful customers...

Received in our e-mail inbox this week: I ate at your restaurant this afternoon.  I inadvertently neglected to leave a tip.  I was preoccupied with another matter.  I apologize.  I...

Our wonderful customers...

Received in our e-mail inbox this week: I ate at your restaurant this afternoon.  I inadvertently neglected to leave a tip.  I was preoccupied with another matter.  I apologize.  I...

We Love Customer Feedback!

At least once a year, we survey our Tea Room customers for their opinion.  We ask them all kinds of things - do they have a Loyalty Card, do they...

We Love Customer Feedback!

At least once a year, we survey our Tea Room customers for their opinion.  We ask them all kinds of things - do they have a Loyalty Card, do they...

Customer Comments from our Comment Box

We have an old-fashioned Comment Box at the Tea Room which allows customers to leave their feedback.  It could be a Comment, Compliment or a Complaint.  Thankfully, most are compliments...

Customer Comments from our Comment Box

We have an old-fashioned Comment Box at the Tea Room which allows customers to leave their feedback.  It could be a Comment, Compliment or a Complaint.  Thankfully, most are compliments...

One good turn deserves another

One of our fairly regular customers came in last week to let us know that her packet of Blackcurrant loose leaf tea had no flavor.  This was surprising to us...

One good turn deserves another

One of our fairly regular customers came in last week to let us know that her packet of Blackcurrant loose leaf tea had no flavor.  This was surprising to us...

Orders, big and small

Saturday afternoon and my phone rings and a lovely woman tells me that although she is on our website, she is a 'dinosaur' and is reluctant to put her credit...

Orders, big and small

Saturday afternoon and my phone rings and a lovely woman tells me that although she is on our website, she is a 'dinosaur' and is reluctant to put her credit...

Comments from an Appreciative Customer

Last weekend we catered a birthday party for a customer who lives in California.  Her mother lives locally and they wanted to have a grand old 93rd birthday bash for...

Comments from an Appreciative Customer

Last weekend we catered a birthday party for a customer who lives in California.  Her mother lives locally and they wanted to have a grand old 93rd birthday bash for...